Q1: What information should I tell you to help me choose the most suitable packaging machine?
A1: product to be packaged, bag size or film width, bag shape (pillow bag, guesset bag or four bags), package weight and net weight, what kind of film material, product photo, bag photo,Quantity, production, and your true and correct contact details.
Q2: Can you provide after-sales service?
A2: We provide lifetime after-sales service. We provide free Internet technical help, English technical manual, detailed operation video, and we can also provide engineers with on-site machine operation and machine maintenance training.
Q3:Why should we choose your company?
A3: We specialize in R&D, manufacturing and sales of various packaging equipment for more than 15 years and provide the best after-sales service.
Q4: How long is the warranty period for the machine?
A4: The warranty period is one year (nonhuman damage).
Q5: What's your usual payment term for orders?
A5: We accept terms of TT 30% in advance as down payment and 70% before shipping.